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Job Title: Project Director

Type of Employment: Full-time employee or contractor (November 2025 – August 2026, with possible extension). We’re open to structuring this role as either a full-time exempt position or a contract engagement, depending on the candidate’s experience, availability, and mutual fit.

Location: Austin, Texas (hybrid). This role is 100% remote but requires frequent (multiple times per week) travel for outreach and to partner meetings within Austin, Texas. Evening and/or weekend events may be required.

About Good Work Austin

Good Work Austin (GWA) is the only nonprofit organization in Central Texas dedicated to better jobs and fair treatment for food & beverage workers. Our mission is to foster healthy careers in the local food and beverage industry through professional development and advocacy for more equitable practices. Nearly six years ago, GWA was created by food and beverage business owners and workers who came together to reimagine what stable, dignified employment could look like in an industry long plagued by low wages and limited mobility.

Today, GWA works with some of Austin’s leading chefs and food businesses, strengthening the city’s vibrant food scene while building a more sustainable and equitable industry. Through our Culinary Workforce Training, Community Kitchen, and Healthy Workplaces programs, we create opportunities for workers to learn new skills, for small businesses to thrive, and for the community to benefit from healthier, more just workplaces.

Our organizational culture reflects the values we champion: respect for each person’s lived experience and life outside of work, and a balance of accountability and support. We live by our core values of Collaboration, Community, Integrity, Innovation, and Inclusion, working together with a spirit of creativity and care to create lasting change in Austin’s food and beverage industry.

Purpose of the Position

The Project Director will lead the implementation of Good Work Austin’s Pilot to Eliminate Coverage Barriers for Restaurant and Hospitality Workers, a 10-month initiative funded by Central Health to expand access to affordable health coverage for food service workers in Travis County. This pilot will provide full ACA premium assistance for 25–50 food workers, while also facilitating navigation of additional workers into Central Health’s MAP and MAP Basic programs. The Project Director is responsible for managing all aspects of project implementation, including partner coordination, participant outreach and enrollment, case management oversight, data tracking, reporting, and evaluation.

This role focuses on ensuring the pilot’s successful execution, evaluation, and sustainability by strengthening partnerships across community health, workforce, and hospitality sectors. At the close of the project, outcomes and evaluation findings will be used to determine continuation and eligibility for additional funding from Central Health.

Essential Functions and Responsibilities

Project Management (50%)

• Lead day-to-day implementation of the pilot, ensuring that all project activities align with approved goals, deliverables, and timelines.
  

• Develop and manage work plans, timelines, and budgets to ensure effective and compliant program execution.
  

• Oversee outreach, enrollment, and case management processes in collaboration with partner organizations.
  

• Ensure program operations comply with Good Work Austin policies and Central Health contract requirements.
  

• Collaborate with the Executive Director and evaluation partners to prepare quarterly and final project reports.
  

• Manage and maintain program documentation, including participant records, enrollment tracking, MOUs, and SOPs.
  

• Supervise project staff and coordinate with external partners to meet project milestones.
  

• Support ongoing maintenance of the HIPAA-compliant CRM used for participant tracking and data management.
  

Relationship Management and Outreach (30%)

• Serve as the primary point of contact for project partners, including Central Health, Sendero Health Plans, Health Alliance for Austin Musicians (HAAM), and Foundation Communities.
  

• Cultivate and maintain relationships with restaurant and hospitality employers, community organizations, and referral partners to support recruitment and engagement.
  

• Coordinate and lead outreach efforts to connect eligible food service workers to enrollment opportunities.
  

• Represent Good Work Austin at partner meetings, events, and collaborative working groups related to the project.
  

• Support external communications related to the pilot, including presentations, reports, and community updates.
  

Data Management, Reporting, and Evaluation (20%)

• Oversee collection and analysis of program data, ensuring accuracy and consistency with Central Health’s reporting requirements.
  

• Monitor progress toward key metrics, including participant enrollment, coverage continuity, and satisfaction.
  

• Collaborate with evaluation partners to design and implement surveys, pre/post assessments, and participant feedback tools.
  

• Prepare and submit timely reports summarizing program outcomes, challenges, and lessons learned.
  

• Support budget tracking and forecasting for project expenditures.
  

Required Qualifications

• At least three years of project management experience in a nonprofit, public health, or social service setting.
  

• Strong interpersonal and communication skills, including comfort working with diverse communities.
  

• Experience coordinating cross-sector partnerships and managing multiple stakeholders.
  

• Excellent organizational and problem-solving skills with high attention to detail.
  

• Proficiency in using data and/or case management systems or CRMs.
  

• Ability to work collaboratively in a fast-paced, mission-driven environment.
  

• Passion for social justice, workforce equity, and improving access to healthcare.
  

Preferred Qualifications

• Bachelor’s degree or higher in public health, social work, nonprofit management, or related field.
  

• Experience in health coverage navigation, healthcare access programs, or community health initiatives.
  

• Familiarity with ACA Marketplace plans, MAP/MAP Basic programs, or safety-net systems in Travis County.
  

• Proficiency in data management and reporting.
  

• Bilingual or multilingual abilities (Spanish preferred).
  

Compensation and Benefits

Compensation for this role will depend on whether the position is structured as a full-time employee or a contractor.

Full-Time, Exempt Position: Salary range of $80,000 – $85,000, commensurate with experience. Benefits include: Retirement Plan with 2% Employer Contribution, $400 Monthly Health Stipend, Unlimited PTO, and 15 Paid Holidays, Flexible Schedule, and Remote Work Model.

Contractor Option: Competitive hourly or project-based rate, commensurate with experience. Benefits are not included for contractor engagements.

Applications will only be accepted through our hiring portal. Please do not email Good Work Austin about this role.